To make an exchange or receive eligibility for store credit, please email firstname.lastname@example.org. Kindly note, the customer is responsible for cost return shipping. Please do not ship your item back WITHOUT contacting us first. Doing so will result in your exchange being denied.
FREQUENTLY ASKED QUESTIONS:
What can I return or exchange?
We apologize you are unsatisfied with your order. We will gladly exchange or credit all unworn and unwashed ticketed merchandise in its original condition within 7 business days of your order delivery when accompanied by the original packing slip invoice for the price paid.
Please note: earrings, bodysuits, swimwear, underwear, fragrance, and beauty products are "final sale" and cannot be returned or exchanged unless the merchandise was found to be defective. Belts, socks, leggings, and pajamas in original packaging are refundable.
Please note, our policy is active for 7 days from delivery.
If eligible for return, once item is received and inspected, we will send you an email notification to notify you that we have received your returned item, and apply a credit or gift card to your account with us.
Exchanges (if applicable)
We will replace defective items in exchange for a new replica item. To exchange, please email us - email@example.com.
Gifted items must be approved for return and will be honored via store credit for the value of your returned item. Once item is received, a gift certificate will be issued to your account with us.
To return your product, please mail to address provided via email.
Sender must incur shipping cost fee. We encourage shipping with tracking to ensure status and arrival of item.
Enjoy your shopping experience with us.